Concepio · Legal

Privacy Policy

Last updated: July 10, 2026

At Concepio we look after your data with the same care we give to brands. Here we explain, plainly, what data we collect when you request your brand reading or write to us, what we use it for, and what control you have over it.

1 Who is responsible

Concepio is responsible for processing your data. For any privacy matter, write to us at info@concepio.com.

2 What data we collect

Only what you give us through the brand reading form or when you write to us: your name, your email, your website or social profiles, and the information you share about your business (goals, challenges, channels, area, and who you want to reach). We don't ask for sensitive data or payment details on the site.

3 What we use it for

We use your data to prepare and send your brand reading, reply to your message and, if you ask, tell you how we work. The legal basis is your consent, which you give when you submit the form. We don't use it for anything else, and we don't send you unsolicited marketing.

4 Who we share it with

We don't sell or share your data. To operate, we rely on trusted providers who process the data on our behalf and under contract:

  • Brevo — to send you emails.
  • Our web hosting provider — to keep the site online.

These providers may only use your data to provide us their service.

5 How long we keep it

We keep your request while we handle it. If we don't end up working together, we delete your data within 24 months of the last contact at the latest, or sooner if you ask us to.

6 Your rights

You can ask us at any time to: access your data, correct it, delete it, object to its use, restrict it, take it elsewhere, or withdraw your consent. Just write to us at info@concepio.com and we'll sort it out. If you believe we didn't handle it properly, you have the right to complain to the data protection authority in your country (in the EU, your local supervisory authority; in Spain, the Spanish Data Protection Agency).

7 Where your data is processed

Some of our providers may process data in the European Union or the United States. In those cases it's done with the safeguards required by law (for example, standard contractual clauses).

8 Cookies

This site uses only technical cookies necessary for it to work (WordPress's own). We don't use analytics, advertising, or third-party tracking cookies. That's why you won't see a cookie consent banner: there's nothing to consent to. If we ever add analytics or other cookies, we'll update this policy and ask your permission first.

9 Minors

Our services are aimed at businesses and adults. We don't knowingly collect data from minors.

10 Changes to this policy

We may update this policy if the way we work changes. You'll always see the last updated date at the top.

Questions about your data? Write to us at info@concepio.com and we'll get back to you.